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How to Upgrade or Downgrade Your Subscription

Change your Tagshop.ai plan anytime to match your growing needs

Written by Andy from Tagshop
Updated over 2 months ago

Easily upgrade or downgrade your Tagshop.ai subscription to adjust to your changing video production needs.

How to Upgrade Your Plan

Step 1: Access Your Account:

• Log in to your Tagshop.ai account

• Click on your profile icon (top right)

• Select "Subscription" from dropdown

Step 2: View Available Plans:

• Review current plan details

• Compare features of higher-tier plans

• Check pricing for your billing cycle

Step 3: Select New Plan:

• Click "Upgrade" on desired plan

• Review plan features and pricing

• Confirm your selection

Step 4: Payment Processing:

• Enter payment details if needed

• Review billing information

• Confirm upgrade

Upgrade Billing Details

Monthly to Higher Monthly Plan:

• Charged at next billing cycle

• Prorated credit for current month

• New features available immediately

Monthly to Annual Plan:

• Charged immediately for full year

• Discount applied automatically

• New billing cycle starts right away

Annual to Higher Annual Plan:

• Immediate charge for new plan

• Unused credit applied to invoice

• New annual cycle begins immediately

How to Downgrade Your Plan

Step 1: Review Current Usage:

• Check remaining credits

• Download important videos

• Note expiring features

Step 2: Access Subscription:

• Go to Subscription page

• View plan options

• Select lower-tier plan

Step 3: Confirm Downgrade:

• Click "Downgrade" on desired plan

• Review feature limitations

• Confirm your selection

Downgrade Timing

Monthly Plans:

• Change takes effect at end of current billing period

• Keep full access until cycle ends

• No immediate charge

Annual Plans:

• Downgrade applied at renewal date

• Continue with current plan until then

• Lower rate starts next cycle

Important Considerations

Before Upgrading:

• Evaluate your monthly video needs

• Consider team size requirements

• Review feature requirements

• Check annual savings option

Before Downgrading:

• Export or save important videos

• Note feature restrictions

• Check credit allocation changes

• Review team member limits

Feature Changes

When Upgrading You Gain:

• Additional video credits

• More avatar options

• Advanced editing features

• Better support tier

• Additional team seats

When Downgrading You May Lose:

• Reduced credit allocation

• Limited avatar library

• Advanced customization options

• Priority support

• Team collaboration features

FAQs

Can I upgrade mid-cycle?

Yes, upgrades can be done anytime and take effect immediately.

Will I lose my unused credits when downgrading?

Unused credits expire at the end of current billing period.

Can I switch between monthly and annual billing?

Yes, you can change billing frequency when upgrading or downgrading.

Is there a fee for changing plans?

No additional fees for plan changes, only the new subscription cost.

Need help deciding? Contact our support team at [email protected] or chat with us.

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