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How to Upgrade or Downgrade Your Subscription

How to upgrade, downgrade, or switch billing on your Tagshop AI plan, and what happens to your credits when you do.

Written by Andy from Tagshop AI

Your video needs will change, and your plan can change with them. Here's how to move between Starter, Growth, and Pro.

Steps to Upgrade Your Plan

  1. Click Upgrade in the top right corner of your dashboard, or open your account settings.

  2. Choose monthly or annual billing.

  3. Select the plan you want.

  4. Complete checkout.

Upgrading from Free removes watermarks from every new video you generate. Videos made on the Free Plan keep their watermark, so regenerate them after upgrading.

Steps to Downgrade Your Plan

  1. Download any videos you want to keep, since lower plans have shorter data retention.

  2. Purchase the plan you want to move to. The system handles the switch.

  3. Running into trouble? Contact support before your next renewal date.

What Changes When You Switch

Feature

Starter

Growth

Pro

Credits per month

50

150

300

Max export quality

1080p

4K

4K

Data retention

3 months

6 months

12 months

Support

Call and chat

Call and chat, plus onboarding

Dedicated Account Manager

Good to Know About Credits

  • Monthly credits expire at the end of each billing cycle and don't roll over.

  • Annual credits stay valid for the full year.

  • Running out often? Upgrading is usually better value than repeated add-on packs.

Should You Switch to Annual?

Annual billing saves 39% to 51% depending on your plan. See Pricing Plans for the full breakdown.

Need More Than Pro?

For 50+ ads a month or agency setups, our Enterprise plan is built around your volume. Book a call and we'll put it together with you.

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