Your videos are ready to work wherever your audience is. Download them, or send them straight to your ad accounts.
Steps to Download a Video
Open the Library from the left sidebar.
Find the video you want.
If it's still a draft, click Render or Generate first.
Click the download button to save it to your device.
Created an image or an image-based video? Download it from the Asset Generator, where it's stored.
Export Format and Quality
Format: MP4
Resolutions: 720p, 1080p, and 4K
Aspect ratios: 9:16, 16:9, and 1:1
Max Quality by Plan
Plan | Max export | Watermark |
Free | Test video only | Yes |
Starter | 1080p | Removed |
Growth | 4K | Removed |
Pro | 4K | Removed |
Recommended Settings by Platform
TikTok, Reels, Shorts: 9:16 at 1080p
Facebook and Instagram feed: 1:1 at 1080p
YouTube and websites: 16:9 at 1080p or 4K
Client deliverables: The highest resolution your plan allows
Publish Without Downloading
Connect your TikTok Ads or Meta Ads account and publish directly from Tagshop AI. See Campaign Management. For YouTube, Pinterest, and other platforms, download the MP4 and upload it.
Download Before Your Retention Period Ends
Videos are stored for 3 months on Starter, 6 months on Growth, and 12 months on Pro. After that they're permanently deleted, so keep a copy of anything you'll reuse.
Troubleshooting
Video not showing yet: Wait a few minutes and refresh the page.
Can't export in 4K: 4K is available on Growth and Pro. Starter exports up to 1080p.
Watermark after upgrading: Regenerate the video. Videos created on Free keep their watermark.
Credits deducted but no download: Message us in the chat and a teammate will fix it.
