# Tagshop.ai Help Center > Help center for Tagshop.ai ## Getting Started - [How to Create AI Avatar and Testimonial Videos with Tagshop AI](https://help.tagshop.ai/en/articles/13258040-how-to-create-ai-avatar-and-testimonial-videos-with-tagshop-ai.md): Create testimonial, website walkthrough, and product-in-hand avatar videos on Tagshop AI, with the right workflow for each one. - [How can I create promotional videos for platforms like TikTok Shop and Pinterest using Tagshop.ai?](https://help.tagshop.ai/en/articles/13258043-how-can-i-create-promotional-videos-for-platforms-like-tiktok-shop-and-pinterest-using-tagshop-ai.md): How to create promotional videos for TikTok Shop, Pinterest, Instagram Reels, and YouTube Shorts using the AI Video Agent on Tagshop AI. - [How To Generate AI Script?](https://help.tagshop.ai/en/articles/13685379-how-to-generate-ai-script.md): Generate a ready-to-use video script from your product URL in seconds with the AI Script Generator, then turn it into a video. - [How to Choose Voices and Avatars on Tagshop AI](https://help.tagshop.ai/en/articles/13685713-how-to-choose-voices-and-avatars-on-tagshop-ai.md): How to choose the AI avatar and voice that fit your message, style, and audience on Tagshop AI, including your own AI Twin and voice clone. - [AI UGC Video Use Cases and Applications for Every Industry](https://help.tagshop.ai/en/articles/13262675-ai-ugc-video-use-cases-and-applications-for-every-industry.md): Practical AI UGC video use cases for e-commerce, SaaS, beauty, fitness, real estate, and more, with the best Tagshop AI workflow for each. - [How to Share Videos Directly On My Social Platforms](https://help.tagshop.ai/en/articles/14308857-how-to-share-videos-directly-on-my-social-platforms.md): Tired of juggling between platforms while posting videos on your social media? Have a look at these steps, which will help you share videos directly on your social platforms using Tagshop AI: - [How to Generate an AI Avatar with Text?](https://help.tagshop.ai/en/articles/14308862-how-to-generate-an-ai-avatar-with-text.md): Let's turn your idea into an AI avatar. Just type your thoughts, looks, colour, and appearance. Our AI model will turn that into an avatar that can be used for videos. - [How to Use Ad Clone by Tagshop AI](https://help.tagshop.ai/en/articles/15602840-how-to-use-ad-clone-by-tagshop-ai.md): Ad Clone lets you take an ad that's already winning on Meta or TikTok - and rebuild it for your own product in under 10 minutes. Same hook, same pacing, same energy. New avatar, your product, your ... - [How to Generate an AI Video With Gemini Omni Flash](https://help.tagshop.ai/en/articles/15773095-how-to-generate-an-ai-video-with-gemini-omni-flash.md): Learn how to instantly turn a text prompt or product image into an engaging AI-generated video. This guide walks you through the process using Tagshop AI's new Gemini Omni Flash model, perfect for ... - [How to Use the AI Video Agent 2.0](https://help.tagshop.ai/en/articles/15955608-how-to-use-the-ai-video-agent-2-0.md): The same simple workflow—add your product, tell the Agent your platform, and let it do the rest. Now with storyboard previews, scene-level editing, and videos up to 60 seconds. - [How to Generate an AI UGC Video With Seedance 2.5](https://help.tagshop.ai/en/articles/16162162-how-to-generate-an-ai-ugc-video-with-seedance-2-5.md): Start creating AI UGC video ads with Seedance 2.5 in Tagshop AI - [Getting Started — Common Questions](https://help.tagshop.ai/en/articles/16900335-getting-started-common-questions.md): How to log in, access the video editor, create your first product video, render drafts, and understand video resolution and generation time. - [How to Turn a Product Image into a Video](https://help.tagshop.ai/en/articles/16948592-how-to-turn-a-product-image-into-a-video.md): Have a great product photo? Image to Video adds motion, a spokesperson avatar, voiceover, and captions — turning your static image into a complete video ad. - [How to Use GPT Image 2.5 Flash on TagShop AI](https://help.tagshop.ai/en/articles/16973956-how-to-use-gpt-image-2-5-flash-on-tagshop-ai.md): Want campaign-ready product images in minutes? Here's exactly how. No design skills, no complicated setup, just three simple steps. - [Proof Points & Stats](https://help.tagshop.ai/en/articles/16901843-proof-points-stats.md): Verified performance numbers, customer testimonials, and research the chatbot can cite when users ask about Tagshop AI's impact. - [Website Pages Reference](https://help.tagshop.ai/en/articles/16901825-website-pages-reference.md): Every key page on tagshop.ai — for accurate chatbot link routing across features, platforms, industries, and tools. - [Blog Content Map](https://help.tagshop.ai/en/articles/16901815-blog-content-map.md): Categorized index of every Tagshop AI blog post — organized by topic for accurate chatbot routing. - [AI Models on Tagshop AI](https://help.tagshop.ai/en/articles/16901795-ai-models-on-tagshop-ai.md): Every frontier video and image model available in one subscription — Seedance, Kling, Veo 3, Wan, PixVerse, GPT Image 2, and more. - [Supported Industries](https://help.tagshop.ai/en/articles/16901785-supported-industries.md): Every industry Tagshop AI serves — 19 verticals with dedicated pages, templates, avatar styles, and blog guides. - [Supported Ad Platforms](https://help.tagshop.ai/en/articles/16901775-supported-ad-platforms.md): Where Tagshop AI content runs — TikTok, Meta, Instagram, YouTube — and how to publish directly from the platform. - [How Tagshop AI Works](https://help.tagshop.ai/en/articles/16901769-how-tagshop-ai-works.md): The 4-step workflow from product URL to live ad — plus alternative workflows for script-first, image-first, and AI Video Agent creation. - [What Is Tagshop AI?](https://help.tagshop.ai/en/articles/16901736-what-is-tagshop-ai.md): Platform overview, mission, audience, and key proof points — for D2C brands, ecommerce stores, agencies, and SaaS companies. ## AI Avatar & Video Creation - [How to Create Your First AI UGC Video with Tagshop AI](https://help.tagshop.ai/en/articles/13262414-how-to-create-your-first-ai-ugc-video-with-tagshop-ai.md): Go from sign-up to your first AI UGC video in minutes using the AI Video Agent, plus which creation method fits what you have. - [Understanding AI Avatar types and when to use them](https://help.tagshop.ai/en/articles/13262425-understanding-ai-avatar-types-and-when-to-use-them.md): The avatar options on Tagshop AI: 300+ library avatars, your own AI Twin, custom prompt avatars, and product mockups, and when to use each. - [Social Media Video Optimization on Tagshop AI](https://help.tagshop.ai/en/articles/13262546-social-media-video-optimization-on-tagshop-ai.md): Create platform-ready videos for TikTok, Instagram Reels, Facebook, and YouTube Shorts, and publish directly to TikTok and Meta. - [Best practices for avatar selection](https://help.tagshop.ai/en/articles/13262559-best-practices-for-avatar-selection.md): How to choose the AI avatar and voice that fit your audience, industry, and brand, and how to test your way to the winner. - [How to Track Your AI Video Ad Performance](https://help.tagshop.ai/en/articles/13262581-how-to-track-your-ai-video-ad-performance.md): Track CTR, engagement, and spend for your Tagshop AI video ads on TikTok and Meta, and turn the numbers into your next winning creative. - [AI Avatar Video Script Writing Tips](https://help.tagshop.ai/en/articles/13262584-ai-avatar-video-script-writing-tips.md): Write scripts that hook viewers, hold attention, and convert, then turn them into AI avatar videos on Tagshop AI. - [How to add or change background music to my AI video?](https://help.tagshop.ai/en/articles/13685224-how-to-add-or-change-background-music-to-my-ai-video.md): Add or swap background music on any Tagshop AI video in four quick steps, plus tips for picking the right track. - [How to clone my voice?](https://help.tagshop.ai/en/articles/13685298-how-to-clone-my-voice.md): Clone your own voice in a few steps and use it across your AI Twin and avatar videos. Available on every plan, including Free. - [How to Edit Captions in Your Video](https://help.tagshop.ai/en/articles/13685504-how-to-edit-captions-in-your-video.md): Edit caption text via the Script panel, and use the Captions panel to change caption style. Both work together in the Tagshop AI editor. - [AI Twins & Avatars](https://help.tagshop.ai/en/articles/16900328-ai-twins-avatars.md): How to create an AI Twin, control expressiveness, manage uploads, use product mockups, and clone your voice — everything about avatars on Tagshop AI. - [Ad Clone](https://help.tagshop.ai/en/articles/16900337-ad-clone.md): How Ad Clone works — rebuild any winning ad with your own product in 60 seconds, copyright-free. Available on all paid plans. - [Inspirations & Templates](https://help.tagshop.ai/en/articles/16900349-inspirations-templates.md): How to use Tagshop AI's template library and inspiration gallery — browse, select, and recreate video styles with your own product. Requires a paid plan. - [Free Plan — What's Included](https://help.tagshop.ai/en/articles/16900356-free-plan-what-s-included.md): What you get on the Tagshop AI free plan — 5 credits, 1 video up to 4 seconds, feature access, and watermark details. - [Team Access & Agency Plans](https://help.tagshop.ai/en/articles/16900358-team-access-agency-plans.md): Can multiple people use one Tagshop AI account? Yes. Details on team access and how to get an agency or enterprise plan. - [URL to Video](https://help.tagshop.ai/en/articles/16900386-url-to-video.md): How to convert any product page URL into a complete UGC-style video ad — works with Shopify, Amazon, WooCommerce, and WordPress. - [Which Video Creation Method Should I Use?](https://help.tagshop.ai/en/articles/16948576-which-video-creation-method-should-i-use.md): Not sure where to start? This guide helps you pick the right video generation flow based on what you're starting with — a URL, an idea, a script, a reference ad, or your own photo. - [How to Turn a Product URL into a Video Ad](https://help.tagshop.ai/en/articles/16948581-how-to-turn-a-product-url-into-a-video-ad.md): Paste any Shopify, Amazon, WooCommerce, or WordPress product link and Tagshop AI builds a complete UGC-style video ad from it automatically. - [How to Clone a Winning Ad with Ad Clone](https://help.tagshop.ai/en/articles/16948582-how-to-clone-a-winning-ad-with-ad-clone.md): Found a high-performing ad on TikTok or Meta? Ad Clone rebuilds it with your own product in ~60 seconds — 100% copyright-free. - [How to Turn Your Script into a Video](https://help.tagshop.ai/en/articles/16948583-how-to-turn-your-script-into-a-video.md): Already have a script written? Paste it into Tagshop AI and get a complete video with avatar, voiceover, captions, and B-roll in minutes. - [How to Use the Assets Generator — Choose Your AI Model](https://help.tagshop.ai/en/articles/16948588-how-to-use-the-assets-generator-choose-your-ai-model.md): Want full control over which AI model generates your video or image? The Assets Generator lets you choose between Seedance, Kling, Wan, Veo, GPT Image, and more. - [How to Create Videos with Your AI Twin](https://help.tagshop.ai/en/articles/16948585-how-to-create-videos-with-your-ai-twin.md): Create a digital clone of yourself from a single photo and use it in unlimited videos — automatic lip-sync, no re-recording ever needed. - [How to Export and Download Your Videos from Tagshop AI](https://help.tagshop.ai/en/articles/13262648-how-to-export-and-download-your-videos-from-tagshop-ai.md): How to download your Tagshop AI videos, which formats and resolutions you get on each plan, and how to publish straight to TikTok and Meta. - [How to Create a Video with the AI Video Agent](https://help.tagshop.ai/en/articles/16948578-how-to-create-a-video-with-the-ai-video-agent.md): The AI Video Agent lets you create UGC-style video ads by describing your idea in plain language — no URL, script, or reference ad needed. ## Video Editing & Customization - [Complete Guide to Tagshop AI Video Editor Interface](https://help.tagshop.ai/en/articles/13262864-complete-guide-to-tagshop-ai-video-editor-interface.md): A tour of the Tagshop AI video editor: how to open it, what every panel does, and how to render your final video. - [Video Watermarks — Free Plan vs Paid](https://help.tagshop.ai/en/articles/16900327-video-watermarks-free-plan-vs-paid.md): Why watermarks appear on free plan videos and how to remove them by upgrading to a paid plan. - [Product Photo Shoot](https://help.tagshop.ai/en/articles/16900339-product-photo-shoot.md): How to use Product Photo Shoot to generate studio-quality AI product images from templates — 1 credit per image. - [Image Upscaler](https://help.tagshop.ai/en/articles/16900343-image-upscaler.md): Enhance any product image to 4K quality with one click — 1 credit per image, images only \(not video\). - [Product Catalogue](https://help.tagshop.ai/en/articles/16900344-product-catalogue.md): What the Product Catalogue is and how to use it to organise your product images and content by project. - [AI Models — Complete Guide](https://help.tagshop.ai/en/articles/16900353-ai-models-complete-guide.md): Overview of all AI video and image models available on Tagshop AI, when to use each one, and credit rates by model and resolution. - [Industries & Templates — Does Tagshop AI Work for My Industry?](https://help.tagshop.ai/en/articles/16900403-industries-templates-does-tagshop-ai-work-for-my-industry.md): Tagshop AI supports 18+ industries and 25 template categories — find out which ones apply to you and how to access them. - [Voice Models — V2 vs V3](https://help.tagshop.ai/en/articles/16900371-voice-models-v2-vs-v3.md): The difference between Tagshop AI's V2 and V3 voice models — quality, generation time, best use cases, and how to choose the right one. - [Refer & Earn](https://help.tagshop.ai/en/articles/16900360-refer-earn.md): How the Refer & Earn program works — speak with a teammate for current details. - [Core Features](https://help.tagshop.ai/en/articles/16901759-core-features.md): Every feature Tagshop AI offers — from URL-to-video and Ad Clone to AI Twin, AI Video Agent, and multilingual video creation. - [How to Use Inspirations & Templates](https://help.tagshop.ai/en/articles/16948589-how-to-use-inspirations-templates.md): Browse Tagshop AI's library of pre-made video ad styles, pick one that fits your brand, add your product, and the AI recreates it — no prompting needed. ## Pricing & Billing - [How to Upgrade or Downgrade Your Subscription](https://help.tagshop.ai/en/articles/13262610-how-to-upgrade-or-downgrade-your-subscription.md): How to upgrade, downgrade, or switch billing on your Tagshop AI plan, and what happens to your credits when you do. - [Payment Methods and Billing Information](https://help.tagshop.ai/en/articles/13262616-payment-methods-and-billing-information.md): How to pay for Tagshop AI, which currencies and payment options are supported, and what to do if a payment or charge looks wrong. - [Subscription Cancellation and Refund Policy](https://help.tagshop.ai/en/articles/13262619-subscription-cancellation-and-refund-policy.md): How to cancel your Tagshop AI subscription, what happens to your access and credits, and the official refund policy for monthly and annual plans. - [How Credits Work on Tagshop AI](https://help.tagshop.ai/en/articles/16900324-how-credits-work-on-tagshop-ai.md): Everything you need to know about credits — how they're charged, how many you get per plan, credit rates by model and resolution, and what to do when you run out. - [Pricing Plans — Choosing the Right One](https://help.tagshop.ai/en/articles/16900326-pricing-plans-choosing-the-right-one.md): Full breakdown of Tagshop AI's Starter, Growth, and Pro plans — monthly and annual pricing in INR and USD, feature comparison, and guidance on which plan fits your video volume. - [Cancellations & Refund Policy](https://help.tagshop.ai/en/articles/16900332-cancellations-refund-policy.md): How to cancel your subscription, what happens to your access after cancellation, and the official refund policy for monthly and annual plans. - [Billing Issues & Credit Problems](https://help.tagshop.ai/en/articles/16900334-billing-issues-credit-problems.md): What to do if your credits didn't update after renewal, you were billed unexpectedly, or you can't access videos after generating them. - [How Tagshop AI Compares to Competitors](https://help.tagshop.ai/en/articles/16900380-how-tagshop-ai-compares-to-competitors.md): How Tagshop AI differs from Creatify, Arcads, MakeUGC, HeyGen, Synthesia, and Kapwing — feature comparison, pricing, and positioning. - [Pricing](https://help.tagshop.ai/en/articles/16901848-pricing.md): What to tell users about plans, credits, billing, free trial, and the affiliate program — with links to the live pricing page. - [Fin Agent — Communication Style & Guidance](https://help.tagshop.ai/en/articles/16948571-fin-agent-communication-style-guidance.md): Internal reference: how Fin should speak, behave, escalate, and respond across all customer interactions. ## Account & Asset Management - [Managing Your Video Assets and Library on Tagshop AI](https://help.tagshop.ai/en/articles/13262661-managing-your-video-assets-and-library-on-tagshop-ai.md): Where your videos, images, and product assets live on Tagshop AI, how to keep them organised, and how long they're stored on each plan. - [Data Retention — What Happens to My Videos?](https://help.tagshop.ai/en/articles/16900357-data-retention-what-happens-to-my-videos.md): How long Tagshop AI stores your videos, what happens when the retention period ends, and how to download your videos before they're deleted. - [Affiliate Program](https://help.tagshop.ai/en/articles/16900404-affiliate-program.md): How Tagshop AI's affiliate program works — 30% recurring commission for 6 months, 90-day cookie window, $0 to join, monthly payouts. - [Campaign Management — Publishing to TikTok & Meta](https://help.tagshop.ai/en/articles/16900400-campaign-management-publishing-to-tiktok-meta.md): How to create, publish, and track ad campaigns on TikTok and Meta directly from Tagshop AI — no third-party tools needed. - [Brand Voice & Positioning](https://help.tagshop.ai/en/articles/16901871-brand-voice-positioning.md): How the chatbot should speak on behalf of Tagshop AI — tone, key differentiators, language to avoid, and routing logic. - [Frequently Asked Questions](https://help.tagshop.ai/en/articles/16901859-frequently-asked-questions.md): Ready-to-use answers for the most common user questions — covering fundamentals, getting started, features, and billing. - [Competitor Comparisons](https://help.tagshop.ai/en/articles/16901834-competitor-comparisons.md): Alternative pages, review pages, head-to-head comparisons, and key differentiators vs Arcads, Creatify, HeyGen, MakeUGC, and more.